GTM Growth Lead

ProductProductResourcesResourcesDocsDocsPricingPricingOpen menuSign inGet startedGTM Growth LeadLocationRemoteTypeFull-timeApply nowJoin us as the second go-to-market hire to help manage and expand enterprise customers and build a repeatable enterprise customer pipeline.About Liveblocks Liveblocks is collaboration infrastructure for SaaS products. We provide ready-made collaboration features and the infrastructure that supports adding real-time presence, multiplayer editing, comments, notifications, and AI-assisted workflows. Teams use Liveblocks to ship collaborative features faster without building and operating the underlying real-time systems from scratch. We're a fast-growing, product-led startup with ambitious goals (tripling revenue this year and again next year). To get there, we're hiring a GTM Growth Lead to identify and expand revenue-generating opportunities with our current customers and generate net-new enterprise opportunities by building a scalable, repeatable pipeline. The role As GTM Growth Lead, reporting to the Head of Go-To-Market, you'll own account expansion and pipeline generation. This is a hands-on role for someone who enjoys: building meaningful customer relationships (not just "checking in") identifying and closing revenue opportunities within existing customers finding net-new customers while building creative, repeatable pipeline generation processes (e.g. AI + automation + tooling like Clay) You'll own a set of high-potential accounts, convert self-serve signals into enterprise pipeline, and help build repeatable playbooks that become core to how Liveblocks grows. Why does Liveblocks need this role? We're missing revenue growth opportunities because we lack capacity to: build relationships beyond a single point of contact in each account identify expansion signals, risks, and roadmap alignment opportunities run structured account/renewal motions convert self-serve customers with enterprise potential into pipeline operationalize outbound through AI + automation (vs. purely manual prospecting) Examples of real opportunities we want to capture: Enterprise expansion: existing accounts with significant upside that are currently under-penetrated Self-serve -> enterprise: customers exhibiting enterprise patterns without a consistent motion to convert What you'll do 1) Customer expansion and account management Own a portfolio of enterprise and high-potential customers, driving expansion and retention outcomes Build multi-threaded relationships (technical + product + leadership) to uncover growth paths Run consistent customer touchpoints: roadmap alignment, value realization, renewal planning, risk detection Track opportunities, risks, and customer feedback in HubSpot with clean, usable hygiene Own the renewal process for enterprise customers (in partnership with the Head of GTM) Partner with Solutions Engineering when deeper technical progression is needed 2) Self-serve lead generation + NRR motion building Identify high-potential self-serve customers and create repeatable conversion paths into enterprise conversations Run scaled outreach and experiments that improve conversion and expansion outcomes (e.g., add-ons, upgrades) Monitor churn and partner with the Head of GTM to design retention interventions that are lightweight but effective 3) Enterprise opportunity generation (outbound + scalable systems) Generate new enterprise opportunities through targeted outreach and signal-based prospecting Build and own an AI-automated outbound workflow (Clay + enrichment + sequencing + routing + measurement) Contribute to repeatable sales motion design: qualification patterns, simple playbooks, meeting structure, talk tracks Collaborate on collateral and messaging that supports expansion and net-new conversations Over time, grow into more independent ownership of deals as the motion becomes repeatable What success looks like (first 6-12 months) Increased expansion revenue across existing enterprise...