Marketplace Manager

About Us Life at LIXIBOX Jobs Where To Find Us Back to careers Marketplace Manager Salary: Thương lượng Location: LXB Company - Office Team: Revenue Application deadline: 01/07 — 31/07/2026 Apply for this job Share for friends: Facebook Google Job Description Working Location: 16th, 34 Road, Tran Nao Street, An Khanh Ward, Thu Duc City, HCMC.Team: RevenueLine report: Director of RevenueTeam Management: Commercial Planning | Performance Media | Retail Activation | Retail Field Teams About LixiboxLixibox is Vietnam’s leading premium beauty and wellness platform. We bring together the best global beauty brands, including Halio, Paula’s Choice, NUXE, Shiseido and many others. We are building the future of beauty, wellness and longevity through exceptional products and customer experiences.About the RoleWe are looking for someone who is passionate about premium brands, understands modern consumers, and loves creating amazing shopping experiences.You will own the customer experience across Lixibox.com and work closely with our retail team to ensure a seamless online and offline journey.This role is perfect for someone who has studied or worked overseas, understands premium consumer behavior, and enjoys combining creativity with data. I. RESPONSIBILITIES: 1. Business & Commercial Management Develop and execute multi-platform growth strategies aligned with overall business objectives Own and drive revenue targets across platforms (GMV, Net Sales, Profitability) Manage sales forecasting, demand planning, and platform-specific promotional calendars Monitor and optimize P&L, marketing spend, platform fees, and overall commercial efficiency across channels Identify growth opportunities by platform and allocate resources effectively 2. Platform & Campaign Management Lead planning and execution of campaigns across platforms, including: Mega Campaigns (Double Day, Super Brand Day, etc.) Livestream and Affiliate programs (especially for TikTok Shop) Work closely with platform representatives to: Secure visibility and campaign placements Negotiate commercial schemes, support packages, and joint initiatives Ensure campaign readiness across platforms: Pricing strategy Stock availability Content optimization Operational setup tailored to each platform 3. Marketing & Performance Optimization Manage platform-specific marketing tools such as: Shopee Ads, Lazada Sponsored Solutions, TikTok Ads & Affiliate ecosystem Vouchers, bundles, CRM, and membership programs Monitor and optimize key funnel metrics: Traffic, CTR, Conversion Rate, AOV, ROAS, CIR Collaborate with internal marketing teams on: Content strategy KOL/KOC and affiliate seeding Platform-specific growth initiatives (especially TikTok content-driven commerce) 4. Operations & Store Management Oversee daily operations across all platforms, including: Product listings, SEO keywords, pricing updates, promotion setup Assortment planning by platform Lead inventory planning and coordinate with Supply Chain (SnOP team) Ensure operational excellence: Order fulfillment Cancellation and return rate management Monitor customer experience: Ratings, reviews, and service quality Coordinate with Customer Service team to handle escalations and complex cases 5. Data Analysis & Reporting Analyze platform performance, campaign results, and customer behavior across channels Build and maintain dashboards and reports for weekly/monthly business reviews Identify performance gaps, risks, and growth opportunities Provide actionable insights and recommend optimization plans 6. Team Leadership & Cross-functional Collaboration Lead, coach, and develop the e-commerce team Work closely with cross-functional teams: Marketing, Trade, Finance, Supply Chain, Customer Service, Buyers Drive continuous improvement and operational excellence across platforms II. WHO WE ARE LOOKING FOR: Experience Minimum 5 years of experience in...