Software Engineer- Salesforce

Back Sign InCreate ProfileEnglish (US)Software Engineer- SalesforcePune, India|req11335 Apply NowShare Save Job Back to SearchWe're looking for a Software Engineer- Salesforce This role is Office Based, Pune Office CSOD is seeking an experienced Salesforce Developer to design, develop, enhance, and support enterprise solutions on the Salesforce platform with a primary focus on IT Service Management (ITSM) and HR service delivery / HR case management modules. This role will be responsible for building scalable business solutions, supporting platform modernization initiatives, and enabling the migration and transformation of IT and HR workflows from legacy platforms into Salesforce. The ideal candidate will have strong Salesforce development expertise across Apex, Lightning Web Components (LWC), Flows, integrations, security, and data architecture, along with hands-on experience implementing and supporting service management processes, employee service workflows, case management, approvals, knowledge, intake/request processes, and automation. This role will partner closely with business stakeholders, product owners, architects, administrators, and cross-functional teams to deliver high-quality solutions that improve employee experience, streamline service operations, and support enterprise transformation initiatives. In this role, you will…Salesforce Development & Solution DeliveryDesign, develop, test, and deploy scalable Salesforce solutions supporting ITSM, employee service, and HR business processes.Build and enhance custom Salesforce applications, objects, flows, automations, and user experiences to support service operations, employee support, and internal business workflows.Develop solutions using Apex, Lightning Web Components (LWC), Aura components (where applicable), Visualforce (if needed), SOQL/SOSL, platform events, and Salesforce APIs.Configure and customize Service Cloud / Salesforce-based case management and request fulfillment solutions for IT and HR use cases.Translate business requirements into technical designs and deliver robust, maintainable, and secure solutions aligned with platform best practices.Support full software development lifecycle activities including technical design, development, unit testing, deployment, defect resolution, and post-production support.ITSM / Employee Service / HR Process Support/ Custom ApplicationsDevelop and support Salesforce solutions for incident/case management, service requests, approvals, task orchestration, intake forms, notifications, escalations, SLAs, knowledge, and service operations workflows.Support HR service delivery / employee service processes, including employee change requests, onboarding/offboarding, approvals, payroll-related workflows, and internal employee support processes.Partner with IT and HR stakeholders to modernize and optimize business processes on Salesforce, ensuring alignment with operational needs and employee experience goals.Build automation and workflow solutions that reduce manual effort, improve turnaround times, and strengthen process consistency across IT, HR functions, and custom applications like vendor engagement flows, legal, privacy, and finance flows.Support the migration or transformation of service workflows from legacy platforms into Salesforce while preserving critical business functionality and improving overall process efficiency.Integration & Data ManagementDesign and implement integrations between Salesforce and enterprise systems such as HRIS, identity/access systems, payroll platforms, IT tools, notification services, and other internal/external applications.Develop and maintain API-based integrations using REST/SOAP APIs, middleware, platform events, external services, and integration frameworks.Work with cross-functional teams to support secure and reliable data exchange, synchronization, and workflow orchestration across systems.Ensure data quality, integrity, and appropriate security controls across ITSM and...