Patient Care Coordinator

A new version of this software is available. If you're in the middle of something important, you can close this window and try to save, but we can't guarantee that saving won't fail until you refresh Refresh Back to job board Posted June 4 Patient Care Coordinator USD 20.00 Hourly | Baltimore, MD, United States Full-Time Apply now Patient Care CoordinatorOur team is expanding! We are looking for a high energy, personable, and passionate person to join the team. This is a full-time position with company-paid medical/dental/vision insurance, 401k with match, paid time off, and tuition reimbursement. *This position is a hybrid position, allowing you to work from home 2 shifts a week, once training is complete!*This position requires you to work 5 shifts/week. They are 8 hours shifts, which include mids, evenings, and weekends (required Sunday coverage). The starting pay is $20/hr.Position Summary:The Patient Care Coordinator receives and triages requests for patient services from clients, then schedules our team of mobile clinicians to fulfill the requests. Visits are prioritized according to a variety of factors, including location of the patient; skill level, availability, and current location of field staff; time of day; local traffic conditions; the urgency of request; and priority of customers. Each new request for services must be evaluated in the context of all other outstanding requests to ensure that clinicians are routed efficiently while meeting patient needs.The PCC will also help with office tasks, such as tidying the office, stocking and maintaining supplies, equipment, and cars. This includes cleaning RPM kits, coordinating car maintenance with our fleet service, restocking supplies, reporting low supplies, and completing broken equipment repair requests. Primary Responsibilities:Work at a multiple-monitor computer station with telephone headsetTriage incoming phone, voicemail, fax and web requestsAccurately enter information, in real-time, into a web-based systemDetermine current location of patient and available staffCreate routes for clinicians to follow using a variety of criteriaAdd/update/change routes as new requests come in or conditions change Use text messaging to communicate accurate and timely information to field cliniciansContinuously communicate with customers, primarily via telephone, to gather information, answer questions, and update ETA’sAnswer general business phone inquiriesParticipate in auditing of procedure notes and other incoming documentationCleaning RPM kits Coordinating car maintenance with our fleet serviceRestocking suppliesReporting low supplies Completing broken equipment repair requestsRequired Qualifications:Outstanding internet computing skills – browsing, searching, cut/copy/paste, drag-drop, create PDF’s, managing 5-10+ browser tabs Experience or ability to learn Mac OS operating systemComfortable with Google MapsAbility to talk on the phone and type at the same timeAbility to manage 3 or more tasks simultaneously Able to work in a fast-paced, occasionally stressful environmentAbility to communicate clearly and professionally via phone, text, and email Apply for this Position To proceed please read and accept our Privacy Policy Submit Thanks for applying! Back to Description You have already applied for this job. Connect with Us: Privacy Policy Powered by