Program Support Assistant

This position is located in the Mental Health Service Line at the Jesse Brown VA Medical Center. The Jesse Brown VAMC is a complexity level 1b facility. The primary purpose of the position is to perform a full range of clerical and administrative duties that ensure efficient and effective program operations. Major Duties: - Performs work involving the collection, compilation and or tracking or data and statistical information in support of the organizations operations. - Establishes protocols for incoming data sets and retrieves computerized data. - Reviews documents, reports and other data applications for omissions and other inconsistencies. - Responsible for processing of supplies and materials, and services through the IFCAP. - Receives, reviews and investigates incoming correspondence and action documents and follows up on work in progress to ensure timely replies or actions. - Receives, direct callers, patients and visitors. -Updates policy statements, SOP's, and plans in the direction of the service chief, ensuring accuracy regarding format, spelling, grammar, punctuation, and distribution of copies. - Other duties assigned Work Schedule: Monday- Friday 7:00- 3:30pm Telework: This position is not authorized for telework Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD253260 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized